When you contact us, we may collect information you provide, such as your name, phone number, email address, service location, and details about your water mitigation needs.
Our website may also collect technical information, including your IP address, browser type, device information, pages visited, and the date and time of your visit.
We use your information to respond to your questions, discuss your service needs, arrange and provide services, and communicate with you about your request.
We may also use website information to understand how visitors use our site, improve its content and performance, and protect it from misuse.
Our website may use cookies and similar technologies to remember preferences, support website functions, and understand visitor activity.
You can manage cookies through your browser settings. Disabling cookies may affect how some website features work.
We may use analytics or website tools provided by third parties to measure site visits, improve the website, or support communications.
These providers may collect information through cookies or similar technologies under their own privacy policies. We do not control the privacy practices of third-party websites or services.
We do not sell your personal information. We may share information with service providers who help us operate our website, communicate with you, or provide our services.
We may also disclose information when required by law, to respond to valid legal requests, or to protect the rights, safety, and property of our customers, our business, or others.
We keep personal information for as long as needed to respond to your request, provide services, maintain business records, and meet legal obligations.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.
We use reasonable safeguards designed to protect the information you share with us from unauthorized access, loss, or misuse.
No website or electronic transmission is completely secure. Please contact us if you have a concern about information you have shared.
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you.
To make a privacy request, contact us using the phone number or email address listed below. We may need to confirm your identity before responding.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can review and address the matter.
We may update this Privacy Policy as our practices or legal requirements change. We will post the updated policy on this page and revise the effective date above.
Please review this page from time to time to stay informed about how we handle your information.